enquiries@oneplanetcleaning.com.au
1300 175 263

Testimonials

Just some of the comments we have received from our customers who value our service.

Just wanted to let you know and thank you that the Braeside site exit clean went so well. The guys did a great job, especially seeing that the place hadn’t been cleaned really at all much in 10 years.

They arrived on time and started straight away. Nothing was too much trouble and even when I arrived late in the day to inspect, anything extra I wanted done was done immediately without fuss or stress.

The job took them a lot longer than they expected I presume. They started at 8.30am and didn’t finish until 9pm. A long day but such a great result.

The guys were courteous, well mannered and professional in all that they did. They did your company name and reputation proud.

Thanks for the excellent service again.

Raoul – Tiger Pak

Everything went really well last week – the bathroom tiles came up excellent

Please thank the team as they did a great job.

Jessica W.

Just wanted to thank you for your prompt and professional service (with a short turnaround time!) in the face of a possible positive COVID case here in our clinic.

Everything was fully explained to me and the sanitization/fogging service was completed with minimal fuss and disruption to our clinic.

Andrea H.

One Planet Cleaners provide an excellent service and standard, they have shown professionalism and ensure that our office space is in the best condition.

They have not hesitated to jump into action in these unprecedented times offering additional cleaning services and emergency cleaning services when needed.

I am extremely pleased with their services and cannot recommend this company enough, as they provide not only an incredible cleaning service, but also superior customer service.

 

Their communication is outstanding. I deal with Darren who is a manager and also Mark, one of the owners, on a regular basis. They are both always very prompt at following me up. I trust that I can go to them and have confidence that any of my issues will be addressed quickly, thoroughly and result in a positive outcome.

Client comment from Australian Achievement Awards

We have been utilising One Planet Cleaning for some time now and I am continually impressed by their approach to customer service. The team takes the time to routinely check in and are always on hand to attend to any queries or concerns I may have. We order some of our office supplies through One Planet Cleaning which is a fantastic  additional service they offer. I am more than happy to recommend One Planet Cleaning to anyone who values and appreciates good customer service as well as quality service overall.

Kind Regards,

Courtney Lovell

Vista Eyes

Courtney

I have always found One Planet Facility Services to be a very reliable company. They are prompt communicators and provide next day service when needed. We have formed a great bond with them over nearly two decades. They treat us like we are a part of their family, and have become part of the company to us. As we’ve grown, they have grown with us, and we couldn’t see it any other way.

Client comment from Australian Achievement Awards

The team at One Planet Facility Services provide an exceptional service that consistently meets all our needs. I liaise mostly with Mark and Darren who are very prompt, both with arriving for their work and also communicating and following up on any issues that arise. Overall they are a fantastic company, which delivers on promises and are very professional at what they do.

Client comment from Australian Achievement Awards

During their five years with us I have found One Planet to be a thoroughly professional organisation. All staff, from the top level management to the cleaners are extremely committed to servicing our needs. It’s so nice to come in every morning to find the restaurant floors squeaky clean allowing me to concentrate on my work instead of the cleaning.

Harry

We have been using One Planet Cleaning for years, and as the primary contact for the business I am continually delighted by the level of service and care provided by Debbie and Stan. Stan is our local rep and he is always popping in to say hello and make sure that the office is up to a great standard, and if I have ever had any concerns (incredibly rare), he makes sure they are actioned and resolved as soon as possible. It’s also always lovely receiving a call from Debbie to check up and take a quick survey on the levels of service, and as a result of their regular contact with me I always feel like they genuinely care about us personally and that our office is kept in the best condition possible. Having a great relationship with suppliers is extremely important to me and One Planet are faultless in their service and customer care.

Amy Donaldson

I am so impressed by One Planet Cleaning company’s service. I rang up about 8 cleaning companies this week trying to urgently get someone to do a commercial cleaning job and your team was the only one who responded with a cleaner right away. I was also really happy that someone came to inspect the shop before the clean and get a brief from me so he know what to bring. The job they did was also perfect! They left no stone left unturned and did it very quickly too. Thanks again for your great service I will definitely keep you in mind for future jobs in Melbourne.

Michelle

When OPC first began at our facility they were required to conduct a massive corrective clean on our offices, changerooms, toilets and lunchroom. These areas had been left to deteriorate over a number of years by our previous cleaners. OPC did a remarkable job and have been able to maintain this standard ever since. I’m not able to prove a connection but staff absences due to illness have reduced in the last few years since OPC have been on board. Having a hygienic environment has really improved our efficiencies.

Barry

“We struggled for years with cleaning problems in our five storey not for profit building. Since signing up with One Planet we finally have a reliable service. Our cleaning team is great, they handle our recycling and waste system really well, communication is easy and the building has never looked better.”

Best Wishes,
Community Manager
Ross House Association

Since we have employed One Planet to clean our 3 Mitre10 stores stores and Truss Plant, cleaning issues have disappeared, and I am no longer hounded by the store managers regarding substandard cleaning.

One Planet have found the right formula for cleaning, which quietly and efficiently gets the job done.

There is no grey areas with cleaning standards, it’s either clean or it’s not, and with One Planet it’s consistently clean.

Regards
Stuart Wainman
General Manager Operations
Costa’s Mitre10 stores

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