One Planet Cleaning is a medium sized professional cleaning organisation very capable of managing your cleaning requirements and delivering a highly personalised service most cleaning companies have difficulty achieving.
Our Mission Statement to You
TO PROVIDE YOU AN EXCELLENT COMMERCIAL CLEANING SERVICE BASED ON THE HIGHEST STANDARD OF SERVICE AND CLIENT CARE.
BY MAKING YOUR INTERESTS OUR NUMBER ONE PRIORITY WE WILL EARN TRUST AND LOYALTY AND ENJOY A SUCCESSFUL LIFELONG RELATIONSHIP
One Planet Facility Services Pty. Ltd. is an Australian owned company that has been in operation since 2000 and is now operating in all states and territories of Australia as well as New Zealand. Our core activity is commercial cleaning but we also provide a wide variety of facility services including; industrial and process line cleaning, all forms of sanitary services, graffiti removal, hard surface cleaning, duct cleaning, carpet cleaning, hard surface stripping, sealing or coating, etc.
We can proudly say that we are 2017 winners of both national and Victoria awards for the highest level of customer service delivery under the “cleaning and maintenance services and supplies” category of the Australian Achiever Awards.
Some of our current clients include; Australian Conservation Foundation, Australian Maritime Safety Authority, BP Australia (Puma Energy), Built Commercial Builders, Colliers International, DTZ (Cushman & Wakefield), HIA, Honeywell, Kubota, Maroondah City Council, Melbourne International Roll-on Roll-off Auto Terminal (MIRRAT), OSSA, Patrick Stevedores Operations – Port Botany & Fremantle, Qube Logistics, Royal District Nursing Service, Royal Melbourne Institute of Technology, T2, The Australian Ballet School, U.S. Consulate Melbourne and Visy.
Corporate Social responsibility is an important aspect of the One Planet Cleaning ethos. We provide free or below cost services to several entities including, The Alannah & Madeline Foundation, Animals Australia, Sign For Work and TLC For Kids. We believe the four main pillars of our business success are ethics, good staff, close supervision and a dedication to customer service. Our points of difference are the quality of our cleaners and managers and our very high level of customer service delivery and our commitment to customer satisfaction achieved by our lower number of customers per manager resulting in exceptional customer service.
Our key strategy for effective service delivery is to develop a strong working relationship with our clients to determine their current and changing needs and to deliver these needs in both an efficient and cost efficient way. We identify and contribute viable solutions and alternatives to the challenges put to us.
Our policies and procedures are available to interested parties upon request
Our certified systems are your assurance that One Planet Cleaning is committed to excellence, quality and best practice and are regularly subjected to rigorous, independent assessments to ensure compliance with stringent Management System Standard/s. The logo is therefore One Planet Cleanings’ commitment towards maintaining the highest possible standards in quality and safety.