When you're looking for commercial cleaners, it's important to find one that is the perfect fit. Cleaning is an essential part of running any business and you want a company with experience in your type of business and expertise when delivering high quality service.
But if you're not sure who to go with, here's some tips on how your search can be successful!
Start with a shortlist
You'll need a process to eliminate unsuitable contenders and focus your attention on the best cleaners that are most likely provide you with high-quality cleaning services. A good cleaner will have experience in the type & size of cleaning requirements that are unique for businesses like yours - which means they'll know just what steps need taken before even arriving at work each day or evening so as prevent costly mistakes from happening.
If you have certain criteria such as the cleaner must provide a free quote or whether they have certain accreditations, then this will help you to refine the list quickly.
Referrals and word of mouth
When looking for a cleaning provider, it is important to start with word-of-mouth recommendations from friends, colleagues and nearby businesses. Try asking those who have used them before what they thought about the quality of work completed by that particular company's employees or products offered in general; if someone has nothing but glowing reviews then that is likely a cleaning company to add to the top of your shortlist.
Note: We encourage all potential customers to reach out to our clients to discuss their experience. We're confident that all our customers are the best ambassadors for our business.
Social Media and Google
You should always check a potential cleaning company's social media profiles. Are they active? Do they highlight projects that could be of value to your business too? How about their reviews, make sure you check Facebook and Google for a range of reviews and experiences.
Note: At the time of writing, we have 32 Google Reviews with an average rating of 4.7.
Certifications
ISO certification is a rigorous process that ensures cleaning professionals stay up-to date with the highest standards. This allows them to provide their customers the best quality service. Make sure your cleaning provider is certified to ISO standards - these are internationally recognised.
Note: At One Planet Cleaning, we are ISO 9001 certified for Quality Management, ISO 14001 certified for Environmental Management and ISO 45001 certified for Occupational Health and Safety Management. We also hold AS/NZS 4801-2001 certification for Occupational Health and Safety Management Systems.
Communication & Reliability
How a company communicates can impact the experience dramatically. Depending on the size of your business, you may need an account manager dedicated to your company or just a phone number that you can call if there is ever an issue.
Ensure that there are clear ways of contacting their support team as you don't want to be left in the dark when you need it.
Note: We have our Managing Director's mobile number available on the website to give you the full confidence that our team is ready when you need us.
Flexibility & Availability
When you need to have your office or workspace cleaned, it's important that your cleaners are able work around any staff/clients. While it's common to have cleaners work the typically 9-5 hours, you might need a cleaner who is available to clean during the evenings and on weekends.
Note: One Planet Cleaning can offer completely custom and flexible schedules depending on your needs. We will work with you to schedule cleans at the most appropriate times for your business.
In your local area, there are likely many excellent commercial cleaning services. Invest some time and effort into researching the different providers so you can find the best option for your business. Remember, price is an important factor but be sure to consider the overall experience and value that a premium cleaning company can provide.
At One Planet Cleaning, we know the little details make a big difference. We pride ourselves on our expertise in commercial cleaning, and it's our mission to help you maintain a clean office and comfortable work environment that promotes productivity and growth. Our team of experienced, highly trained staff are redefining best cleaning practices and striving for a clean, safe, and comfortable workplace for everyone. Take a look at our services and add us to your shortlist!